Frequently Asked Questions

How do I become an ICMS patient?

  • There are a few ways to become a patient.

    You can give us a call at (207) 863-4341 and listen for the options to become a patient.

  • You can fill out this form and someone from our team will give you a call to help you establish care.

  • Or you can walk into the ICMS clinic and speak to one of our Patient Service Associates at the front desk.

How do I make an appointment?

Give us a call at (207) 863-4341 or walk into the ICMS clinic and speak to one of our Patient Services Associates at the front desk.

Do I have to be a patient to access ICMS services?

No. ICMS provides services to all the local population and to visitors.

What if I need help after hours?

If you are having a medical emergency, please call 911. 

You can always call our 24/7 clinic line during and after working hours at (207) 863-4341

How do I cancel or reschedule an appointment?

If you need to cancel or reschedule, please call us at (207) 863-4341. We ask that you call at least 24 hours in advance so that we can best help you reschedule. 

Please do not cancel via the website, Facebook/Twitter/other social media, or the Patient Portal. If you try to cancel this way, your provider will not receive the message and we will not be able to help you reschedule.

Is ICMS a walk-in clinic?

No. ICMS requests that you call to make an appointment in advance.  We do our best to provide quick and easy access to care sometimes within the same day and always within a reasonably short period of time.